Support

Sushupati Support

We're here to help you sleep better. Find quick answers below.


Getting Help

  • In the app: tap the ? help icon on any screen for a short walkthrough of that feature.
  • Settings: manage your profile, language, plan and account from the Settings tab.

Frequently Asked Questions

How do I log in or recover my account?

Use the same sign-in method you used when you first joined (email or Google). If you cannot access your account, sign out and sign in again from the start screen.

How does the free trial work?

New accounts get a 30-day free trial with no card required. You can upgrade any time from the Upgrade page.

How do I upgrade or change my plan?

Open Settings or the Upgrade page, choose Plus or Pro and follow the steps. Your plan is activated once payment is confirmed.

Does Sushupati record my audio while I sleep?

No. Sleep Sensor sessions only run after you tap "Start sensing", and raw audio and motion data are never stored or uploaded — only simple counts and scores.

How do I delete my account and data?

Go to Settings → Delete Account. This permanently removes your account and associated data.

I'm not getting reminders.

Make sure notifications are allowed for the app in your browser or device settings, and that reminders are turned on inside Sushupati.

Safety

Sushupati is an AI companion, not a medical service. If you are in crisis or feel unsafe, please contact your local emergency number or a crisis helpline right away.

Legal

Still need help?

Visit us at sushupati.base44.app and reach out through the in-app Help Library or the Settings page. We aim to reply within 30 days at the latest, and usually much sooner.